Japan for UNHCR Privacy Policy
(For Tokyo Marathon Charity Runners, for Japanese residents)
The United Nations High Commissioner for Refugees (UNHCR), a non-profit organization (hereinafter referred to as "the Association"), as the official support window of the UNHCR (United Nations High Commissioner for Refugees) in Japan, conducts public relations, educational activities and fundraising for individuals, organizations and corporations to protect and support refugee populations around the world.
UNHCR is financially supported by the cooperation of national governments and the private sector. However, financial resources for the protection and assistance of the world's refugees are always in short supply, so public information and fundraising activities in each country are important activities. For this reason, it is important to protect personal information.
To protect personal information, the Association has established, implemented, maintained, and continuously improved its personal information protection management system, and considers it its responsibility to operate and handle personal information in general under a reliable management system and safe management procedures. We have established the following "Personal Information Protection Policy" and will make every effort to comply with the Personal Information Protection Law by keeping this policy in mind at all times and ensuring that all executives and employees of the Association and all parties involved in the business of the Association are fully aware of it.

 1. The Association will strive to protect personal information by complying with the Personal Information Protection Law and other laws and regulations regarding the handling of personal information, as well as guidelines and other norms set forth by the government.
 2. The Association will acquire personal information in a lawful and appropriate manner and handle it with care.
 3. The Association will use personal information only for the purposes necessary to carry out its business, such as public relations and fundraising activities. We will also take measures to ensure that personal information is not used for any other purposes.
 4. The Association will not provide personal data to third parties without the prior consent of the individual, except as required by law.
 5. The Association will keep personal data accurate and up-to-date, and will take necessary and appropriate measures and corrective actions to prevent unauthorized access, leakage, loss, or damage.
 6. When a person requests disclosure, correction, addition, deletion, suspension of use, or suspension of provision to a third party of his/her own personal data, the Association will promptly respond to the request.
 7. The Association will respond appropriately and promptly to complaints about the handling of personal information.
 8. The Association shall implement an appropriate management system to protect personal information, and shall strive to raise awareness of the protection of personal information among its officers and employees. In the event that the handling of personal information is outsourced, JEMAI will conclude an outsourcing agreement that includes a confidentiality clause, and supervise the outsourcing company to ensure that it manages the information appropriately.
 9. In order to implement this policy, the Association has established personal information protection rules, which are thoroughly communicated to the Association's officers and employees to ensure that they are implemented.
 10. The Association will comply with the Personal Information Protection Law and related laws and regulations when conducting publicity and fundraising activities through direct mailings and other means. If you do not wish to receive any of our mailings, please let us know and we will try to stop sending you future mailings.


Date of enactment: November 1, 2017
Non-Profit Organization United Nations Association for UNHCR
Representative Director Takahisa Miyauchi

■Personal Information Protection Policy and Inquiries Regarding the Handling of Personal Information
Wesley Center 3F, 6-10-11 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
United Nations Association for UNHCR Personal Information Inquiry Desk

Purpose of collecting personal information

The Association collects personal information for the following purposes and will not use personal information for any other purposes.
For this purpose, we will use your registered name, telephone number (by phone or SMS), email address, mailing address, and history of correspondence with the Association.
 1. To send you reports on our activities, newsletters and e-newsletters
 2. To provide donors with the latest information on refugee assistance, to send advertisements as a request for ongoing and urgent support, and to invite donors to events hosted by the Association
 3. marketing activities to improve our services (display of notices including advertisements based on past website visits, research and analysis of website maintenance and efficiency using cookies and analytics services, survey activities, etc.)
 4. management and use of information for administrative processing of donations from acceptance to payment at financial institutions, management and use of history for issuing receipts, and analysis of past information for the purpose of improving the Association's services
 5. Use as a means of contacting donors in case of inquiries or for confirming missing or unclear information from the Association
 6. Exchange of information related to recruitment and hiring activities, management of human resources information including staff, and use for administrative processing

Provision to third parties

The Association will provide personal information to third parties only in the following cases and only after obtaining the prior consent of the person concerned.
  • In the case of provision to a third party
    Cases in which a runner participating in the Tokyo Marathon has given his/her consent
  • Third parties to whom personal data will be provided
    Tokyo Marathon Foundation

About this site

About Cookies

Cookies are small data files consisting of letters and numbers that are placed on users' computers or other mobile devices when they access our website (hereinafter referred to as "our website"). We use cookies to the extent necessary for statistical analysis of access trends for the purpose of maintaining and improving the performance of our website.

Accepting the cookies used on this Web site does not give us access to personally identifiable information. This information is anonymous and is not a personally distinguishing feature.

Please be aware that this Web site may use third party Web services (Internet advertising, access analysis services, etc.), which may use cookies from this Web site.

Please refer to the "About Internet Advertisements" and "About Access Analysis" sections for information on the use of cookies by third-party web services.

Users can set their browsers to stop the use of cookies or to display a message when cookies are used. Please refer to the manual of the browser provided by the manufacturer for the setting procedure. Although most pages on this website can be used without cookies, please note that there may be some restrictions on display or some functions may not be available.


Regarding advertisements on the Internet

The Association utilizes the advertising services (remarketing/retargeting functions) of third-party ad-serving companies, including Yahoo Japan Corporation, to deliver requests for donations and notices (advertisements) to visitors to the Association's Web site on various Web sites. This advertising service is intended to provide information (advertisements) to past visitors to our website. This advertising service may use cookies to display advertisements that are relevant to the interests and concerns of users, but no information that can identify or distinguish individuals is obtained.

If you do not wish to receive such advertisements, please refer to the following web pages and disable the use of the respective cookies.

Request for your support using the Internet(Japanese)

Regarding Access Analysis

nalytics, a free access analysis service provided by Google, Inc. However, it does not contain any personally identifiable information. Access analysis is used for website maintenance management and statistical analysis of access trends, and is not used for any other purposes.

The Association's website uses "reports on user attributes and interest categories," which is one of the functions of Google Analytics, but the user attribute data and interest categories obtained from Google's advertising network, etc. are not used for any purposes other than those described in this Privacy Policy. User demographic data and interest categories obtained from Google's advertising network, etc. will not be used for any purposes other than those described in this Privacy Policy.

If you wish to disable the collection of data by Google Analytics, please refer to the following website.

Google Analytics Opt-Out(Japanese)


Regarding the use of SMS (Short Message Service)

From February 2021, we will begin using SMS to send important notices, urgent requests for refugee assistance, and when urgent confirmation is needed for our administrative processes related to donations. At this time, we will only use SMS to contact those who have consented to receive it.
To unsubscribe, please contact us using the inquiry form on our website  or call 0120-540-732 (toll free) [weekdays from 10:00 to 19:00].

Japan for UNHCR Privacy Policy
For Tokyo Marathon Charity Runners residing outside Japan

Japan for UNHCR (“Our Association”) is the official association in Japan which supports UNHCR. This Privacy Policy explains how the Association uses the personal data it collects from donors when they use the websites provided by the Association and its affiliated payment agents.

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Newsletter
  • What are your data protection rights?
  • What are cookies?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Our Association collects the following data:
  • Personal identification information (name, telephone number (phone, SMS), email address, address)
  • History of correspondence with us

How do we collect your data?

Donors provide most of the data we collect directly to us. The Association collects and processes data in the following cases:

  • Register online or fund raising or contributions to Our Association.
  • Voluntary complete a customer survey or provide feedback on any of our message boards or via email.
  • Cookies will not be obtained or used in this effort.

Our Association may also receive your data indirectly from the following sources:

  • Tokyo Marathon Foundation

How will we use your data?

Our Association collects your data so that we can:

  • Process donor donations and contributions and manage donor information
  • To contact donors by e-mail with requests for donations or contributions
  • Responding to donor inquiries and questions regarding the donation or contribution

When we provide part or all of the data we collect to third parties, we will only do so with the consent of the donor, except as required by the GDPR.
In such cases, the Association will give consideration to the selection of the third party to which the data will be provided and, like the Association, will request the third party to manage the data appropriately in accordance with the GDPR and other relevant laws and regulations.

Third Party Suppliers

  • Tokyo Marathon Foundation

When processing a donation or contribution, the Foundation may send the donor's data to credit bureaus and use the resulting information to prevent fraudulent donations or contributions.

How do we store your data?

The Association will not store personal data beyond the extent necessary for the purpose for which it was collected.
Donors may request the Association to erase their personal data at any time. Furthermore, the Association will erase such personal data when it is no longer needed for the purposes for which it was collected or processed.



Our Association would like to send you information about works and events of ours, as well as those of UNHCR.

If you have agreed to receive a newsletter, you may always opt out at a later date.

You have the right at any time to stop Our Association from contacting you for sending newsletter purposes or giving your data to other members of the Our Association Group.

If you do not wish to be contacted for the purpose of sending newsletters, please contact the Association using the contact information provided below on How to contact us.

What are your data protection rights?

Our Association would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Association for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Association correct any information you believe is inaccurate. You also have the right to request Our Association to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Association erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Association restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Association’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Association transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Upon your request, the Association will take approximately one month to respond. If you wish to exercise any of these rights, please contact the Association at the address listed below on How to contact us.

What are cookies?

Cookies will not be obtained or used in this effort.

Privacy policies of other websites

The Our Association website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Association keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 30, 2023.

How to contact us

If you have any questions about Our Association’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

6-10-11 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Wesley Center 3F
Japan for UNHCR GDPR Contact
mail : [email protected]